Legal
Privacy Policy
How Shingle Roofing Torrance collects, uses, and protects your personal information when you use our website and request a roofing estimate.
Last updated: October 1, 2026
1. Introduction
Shingle Roofing Torrance ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit shingleroofingtorrance.com (the "Site") or submit a request for a roofing estimate.
This website is a contractor matching service. We connect consumers who are looking for roofing services with independent, third-party roofing contractors and service professionals. We do not directly perform roofing work. By using the Site or submitting your information through our forms, you acknowledge and agree to the practices described in this Policy.
2. Information We Collect
We collect information in the following categories:
2.1 Information You Provide
When you complete an estimate request or other form, you may provide:
- Contact details — your name, email address, and telephone number.
- Property address — the street address of the property needing roofing services, which we use to verify the property is located within our service area (Torrance, CA and surrounding ZIP codes).
- Project details — information about your roofing needs such as the type of service (repair, replacement, inspection), roofing material (shingle), roof age, and the scope of work.
2.2 Automatically Collected Information
When you visit the Site, our servers and analytics tools may automatically collect:
- IP address and browser type and version.
- Time and date of your visit, pages viewed, and referring URLs.
- Device identifiers and other technical information about the device you use to access the Site.
2.3 Information From Third Parties
We may receive information about you from our service partners, analytics providers, and advertising platforms, which we use to improve our matching service and the Site.
3. How We Use Your Information
We use the information we collect to:
- Process your estimate request and connect you with one or more participating roofing contractors or service professionals serving your area.
- Communicate with you about your request by phone, email, or text message, including follow-up questions and scheduling.
- Verify that your property is within our Torrance service area.
- Operate, maintain, and improve the Site and our matching services.
- Analyze usage trends and measure the effectiveness of our content and marketing.
- Detect, prevent, and address technical issues, fraud, and abuse of the Site.
- Comply with applicable legal obligations and protect our rights.
6. Third-Party Contractors
The roofing contractors we connect you with are independent third parties, not agents or employees of Shingle Roofing Torrance. Each contractor is responsible for its own licensing, insurance, workmanship, and business practices. Once we connect you with a contractor, any agreement for services is strictly between you and that contractor.
We encourage you to verify a contractor's license, insurance, and references before hiring. We are not responsible for the quality, timeliness, or legality of work performed by any third-party contractor.
7. Data Retention
We keep your information only as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. After that period, we delete or anonymize your information, or we limit its processing to what the law requires.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information using industry-standard practices.
9. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal exceptions.
- Opt out of the sale or sharing of your personal information for advertising purposes.
- Withdraw consent to our use of your information at any time.
If you are a California resident, you may exercise these rights under the California Consumer Privacy Act (CCPA). To submit a request, contact us using the details in Section 12. We will respond within the time required by applicable law.
By submitting your information, you acknowledge and agree that we may share your contact details with participating roofing contractors and that those contractors may contact you by phone, email, or text message regarding your request.
10. Children's Privacy
The Site is not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page and update the "Last updated" date at the top. We encourage you to review this page periodically. Your continued use of the Site after a change constitutes acceptance of the updated Policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us by submitting a request through the contact form on this Site. We will respond to your inquiry within a reasonable timeframe.